FAQ

 

How to measure the size of the frame?

The frame size mentioned in the Eiri online store always means the inside dimension of the frame. If the frame size is 18x24 cm, it means that the maximum size of the image / photo can be 18x24 cm.

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What is included in the price of the frame?

The product always includes, unless otherwise stated:
• glass
• background
• the backrest is 24x30cm and smaller in frames (not A4)
• hangers for wall mounting are in all frames

 

What is the minimum order?

The minimum order is € 40. Free shipping on orders over 150 €! Once you have selected all the frames you want and any picture boards or pasps, etc. in them, go to ordering in the shopping cart and follow the instructions.

 

What is paspis?

Paspis (Passepartout), or picture board, is an open cardboard around an image that makes framing more spectacular and isolates the image from the glass. Our Paspis color range is: white and black. 
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What if I can't find a suitable picture frame?

If you do not find the frame model you like, please let us know. We want to complement our range with the products our customers want. In addition, we have the opportunity to offer you 10,000 different frame designs, as the world is full of options!

 

What means of payment do we use?

You can pay with debit or credit cards and a Klarna account. Retailers will receive the right to wholesale upon request.
If ordering causes difficulties, we will be happy to help, call 0404 863 920 Juha Miikkulainen or send an inquiry to sales@eirikehitused.fi. We serve on weekdays from 8 am to 4 pm.We can’t always answer calls, but leave a message.
You cannot send us text messages.